Spa at Seneca — services, hours and what to expect
The Spa at Seneca is a full-service spa and salon on the third floor of Seneca Niagara Resort & Casino offering more than 30 spa services and 20 salon services, including massages, facials, and specialty treatments. It’s open Monday–Wednesday 9 AM–5 PM and Thursday–Sunday 9 AM–6 PM; salon hours are Thursday–Sunday 10 AM–6 PM.
In this guide
Where the spa is and how to get there
The Spa at Seneca is located on the third floor of the resort’s 26-story hotel tower at Seneca Niagara Resort & Casino (310 4th St, Niagara Falls, NY). If you’re staying on property, elevators from the lobby will take you directly to the third floor.
If you need directions or help with luggage, contact the front desk (24-hour) or concierge when you arrive. Spa reservations can be made directly by phone at (716) 278-3696.
- Address: 310 4th St, Niagara Falls, NY 14303
- Spa phone for reservations: (716) 278-3696
- Spa location: 3rd floor of the hotel tower
| From | Typical on-site route |
|---|---|
| Hotel lobby | Elevator to 3rd floor, follow signs to The Spa at Seneca |
| From guest room | Use guest elevators to 3rd floor; follow directional signage |
Hours, bookings and what’s included
The spa’s published hours are Monday–Wednesday 9 AM–5 PM and Thursday–Sunday 9 AM–6 PM. The salon operates Thursday–Sunday from 10 AM–6 PM.
Spa etiquette requests that you reserve appointments in advance; walk-ins may be accepted when space allows. With any paid treatment you receive complimentary access to the private men’s and women’s locker rooms, which include a sauna, steam room and whirlpool tub.
- Spa hours: Mon–Wed 9 AM–5 PM; Thu–Sun 9 AM–6 PM
- Salon hours: Thu–Sun 10 AM–6 PM
- Locker room access included with treatments (sauna, steam room, whirlpool)
| Service | Reservation recommended? |
|---|---|
| All spa treatments | Yes — call (716) 278-3696 |
| Half Day Pass | Yes — limited slots; two time blocks |
What treatments you’ll find
The Spa at Seneca lists more than 30 spa services and over 20 salon services. Treatments on the menu include Swedish and deep-tissue massages, Seneca Hot Stone Massage, CBD-infused massage, oxygen facials, salt glow body treatments and a signature 80-minute Seneca Tranquility Massage.
The menu also mentions specialty options such as a Mother-to-Be Massage, a Private Hydrotherapy Tub for Two, customized classic facials, and a Teen Facial. Salon services include haircuts and styling; the salon also offers a children’s haircut option for ages 12 and under.
- Massages: Swedish, Deep Tissue, Seneca Tranquility (80 min), Hot Stone, CBD massage
- Facials: Oxygen Facial, Customized Classic Facial, Teen Facial
- Other: Salt Glow, Private Hydrotherapy Tub for Two, Mother-to-Be Massage
| Category | Examples |
|---|---|
| Body | Swedish, Deep Tissue, Hot Stone, Salt Glow |
| Face & Specialty | Oxygen Facial, Customized Facial, Teen Facial |
| Couples/Specialty | Private Hydrotherapy Tub for Two, Seneca Tranquility Massage |
Spa day passes and locker-room access
If you don’t book a full treatment, the spa offers a Half Day Pass that provides access to the locker rooms and the Healing Waters Room. The Half Day Pass is priced at $40 and is available in two time slots: 9 AM–1:30 PM or 1:30 PM–6 PM.
Locker rooms and the Healing Waters Room are included with any booked treatment as well. The spa’s published information recommends booking in advance since pass availability and treatment slots can fill.
- Half Day Pass: $40 (two time slots: 9 AM–1:30 PM or 1:30 PM–6 PM)
- Locker room amenities included with treatments: sauna, steam room, whirlpool tub
- Healing Waters Room access included with the Half Day Pass
| Item | Includes | Time options |
|---|---|---|
| Half Day Pass | Locker room + Healing Waters Room | 9 AM–1:30 PM or 1:30 PM–6 PM |
| Treatment booking | Locker room + sauna/steam/whirlpool | Varies by appointment |
Who can use the spa — age and accessibility notes
The spa menu includes options for teens (a dedicated Teen Facial) and the salon has a children’s haircut option for ages 12 and under, so minors can receive certain services. The hotel itself accepts guests of all ages, but note the property’s minimum age to check in is 21.; guests under 21 must be escorted by an adult and those under 18 may only check in with a parent or official guardian.
The property lists increased accessibility features and accessible parking; if you have mobility needs or require specific accommodations for a treatment, call the spa or the hotel in advance to confirm available accessible services and room access.
- Teen treatments available (Teen Facial)
- Children’s salon haircut option for ages 12 and under
- Contact spa/hotel ahead for accessibility accommodations
| Rule | Details |
|---|---|
| Minimum age to check in | 21 (guests under 21 escorted by adult; under 18 must be with parent/guardian) |
| Spa services for minors | Teen Facial and some salon services available |
Practical tips: timing, prep and combining with your stay
Plan treatments around the spa’s hours and your other plans (falls, tours, dining). If you’re using the Half Day Pass, choose a slot that doesn’t conflict with scheduled activities; treatments normally require advance reservations.
On treatment days arrive a few minutes early to use the locker room facilities. If you’re staying in a room such as Deluxe Room, Corner Suite, Jetted Tub or View Room, you can change in-room, but using the spa locker rooms gives access to the sauna and whirlpool. The spa phone for reservations is (716) 278-3696; the resort front desk and concierge can also assist with bookings.
If you need to cancel or change an appointment, follow the spa’s reservation instructions when you book — the spa recommends scheduling ahead and will advise on its cancellation policy at the time of booking.
- Arrive 10–15 minutes early for treatments
- Call (716) 278-3696 to reserve spa services
- Use locker rooms to access sauna, steam room and whirlpool before/after treatments
| When to call | Why |
|---|---|
| Before arrival | Reserve treatments or Half Day Pass slots |
| Day of appointment | Confirm arrival time and any special requests |
